- PROCEDURES ON NEW APPLICATION/BALIK CONNECTION
- PROCEDURES ON COMPLAINTS/REQUESTS
- PROCEDURES ON HOW TO REQUEST FOR AN ACCOUNT NUMBER (REG. CUSTOMER WHO DOES NOT HAVE WATER BILL)
- PROCEDURES ON AVAILING OF SR. CITIZEN DISCOUNT
- PROCEDURES ON RE-CONNECTION OF A DISCONNECTED CONNECTION
- PROCEDURES ON INVESTIGATION
- PROCEDURES ON DISCONNECTION AT MAINLINE
- PROCEDURES ON HOW TO ASK FOR A PROMISSORY NOTE